If you’re facing medical hardship and struggling to cover essential expenses, Heartful Help may be able to help. We provide need-based financial support to individuals and families experiencing hardship—without bias and without regard to where you receive care.

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What Heartful Help Can Assist With

Heartful Help focuses on essential, non-clinical expenses that often become overwhelming during medical hardship or crisis situations. Depending on available funding and eligibility, we may assist with:

• Housing stability (support to help prevent displacement)
• Utilities (support to help avoid shutoff during hardship)
• Transportation (support for essential appointments and stability needs)
• Essential living expenses tied to hardship circumstances
• Disaster-related hardship support (urgent essential needs following natural disasters)

Support depends on need, available funds, and eligibility criteria.

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Who Can Request Assistance

You may request assistance if you are an individual or family experiencing financial hardship due to:

• Medical hardship (including acute or ongoing health-related challenges)
• Mental health–related hardship and crisis stability needs
• Terminal illness–related hardship
• Economic hardship affecting basic needs
• Natural disasters or emergency events

Heartful Help does not discriminate based on race, religion, gender, nationality, diagnosis, provider, or insurance status.

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How the Process Works

1. Submit a request (self-request or referral with consent)
2. We review eligibility using independent, need-based criteria
3. We request documentation if needed to verify the expense and hardship
4. We make a decision based on urgency, documentation, and available funds
5. Assistance is distributed using the method that best supports the intended purpose

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What You’ll Need (Typical Documentation)

To review your request, we may ask for:

• A short explanation of your situation and immediate need
• Proof of the expense (bill, invoice, estimate, or past-due notice)
• Basic indicators of financial hardship (income snapshot, benefit letter, etc.)
• A way to contact you (phone/email)

We will only request what’s needed to evaluate the request.

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How Assistance Is Paid

When possible, assistance may be paid directly to a third party (such as a landlord, utility provider, pharmacy, or transportation vendor) to help ensure funds are used for the intended purpose. In some cases, additional steps may be required before assistance can be provided.

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Important Notes

• Heartful Help independently determines eligibility and distribution amounts.
• Submitting a request or referral does not guarantee assistance.
• We may not be able to fund every request due to limited resources.
• If something is missing, we will contact you with next steps.

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How to Apply

Option 1: Email your request

Email: info@heartfulhelp.com

Subject: Get Help Request – [City/State] – [Urgency: 7/14/30 days]

Please include:

• Your name and best contact info
• City/State
• Category of need (rent, utilities, transportation, etc.)
• A brief description (1–3 paragraphs)
• Any urgent deadlines (shutoff date, eviction date, appointment date)
• Copies/photos of any related bills or notices (if available)

Option 2: Be referred (with consent)

Hospitals, social workers, and community partners can refer someone with consent. Visit our Partner / Hospital Referrals page for instructions.

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Need to Speak With Someone?

Email: info@heartfulhelp.com